7u777 Privacy Policy

7u777 treats user privacy with the highest importance. This Privacy Policy explains how your personal information is collected, processed, stored, and protected when you use 7u777's website or services.

This policy applies to all registered members, guest users, and anyone who accesses any digital platform of 7u777. By accessing the site or creating an account, you are considered to have accepted all the terms of this policy.

For full details on the terms of service, please read our Terms and Conditions, which outline the overall framework for using the site.

7u777 may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (when identity verification is required)
• Residential address

2.2 Contact Information

• Mobile number
• Email address

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay or bank information)
• Transaction history and amounts

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Time of site access and pages visited

2.5 Gaming Information

• Betting history and preferred game categories
• Deposit, withdrawal, and bonus usage details
• VIP level and rewards-related information

Your information may be collected in several ways:

• Registration Form: Information you provide directly when creating an account.
• During Transactions: Payment information is automatically recorded at the time of deposits and withdrawals.
• Automatic Collection: Technical information is collected automatically through cookies and server logs.
• Identity Verification: Documents you submit during the KYC (Know Your Customer) process.
• Live Chat and Email: Information provided when contacting customer support.
• Third Parties: Information received from payment processors or identity verification services.

Collected information is used only for specific legitimate purposes. The purposes for which 7u777 uses information are:

4.1 Providing and Operating Services

Your information is needed to create accounts, verify logins, process deposits and withdrawals, grant bonuses, and ensure VIP benefits.

4.2 Security and Fraud Prevention

Information is analysed to prevent unauthorised access, fraudulent transactions, and identity theft. Every transaction is secured with SSL encryption.

4.3 Customer Support

Information helps resolve your issues, answer account-related questions, and efficiently manage the 24/7 live chat service.

4.4 Ensuring Responsible Gaming

Information is used to monitor gaming patterns, identify harmful habits, and provide necessary support. This information plays an important role in protecting players in accordance with the Responsible Gaming policy.

4.5 Compliance with Legal Obligations

Certain information may need to be stored and disclosed in order to comply with applicable laws, regulations, and directives from regulatory authorities.

4.6 Improving Service Quality

Information is analysed to improve the user experience, plan new services, and resolve technical issues on the platform.

The 7u777 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

5.1 Use of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember language preferences and site settings.
• Analytics Cookies: Used to understand how much time is spent on each page, for the purpose of improving the service.
• Marketing Cookies: Used to present relevant content based on your interests.

5.2 Cookie Control

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may affect some core functionality of the site.

7u777 never sells your personal information. However, information may be shared with trusted third parties in certain circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking service providers receive the information needed to complete transactions.
• Identity Verification Services: Documents may be shared with authorised agencies to complete the KYC process.
• Technology Partners: Secure technology service providers that assist in operating the platform.
• Legal Authorities: Relevant authorities in the case of a court order or legal obligation.

Any information shared with third parties is subject to their own privacy policies. 7u777 ensures that only the minimum necessary amount of information is shared.

7u777 uses industry-standard security measures to keep your information safe.

7.1 Technical Security

• All data transfers are secured with SSL/TLS encryption.
• Information is stored in encrypted form on secure servers.
• Regular security audits and vulnerability testing.
• Two-factor authentication (2FA) available.

7.2 Organisational Security

• Only authorised personnel are permitted to access your information.
• Staff receive regular training on privacy and data protection.

7.3 Retention Period

Information is retained for the duration that an account is active and, after closure, for a specified period as required by law. When no longer needed, information is securely deleted.

7u777 strictly prohibits anyone under 21 years of age. Age is verified before registration or use of services. If it becomes known that a minor has created an account, that account will be immediately closed and all associated information will be deleted.

Parents are advised to monitor their children's device usage and to use parental control software.

You have several rights regarding your personal information:

• Right of Access: You may request a copy of the information collected about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information under certain conditions, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: You may object to the use of your information for a specific purpose.
• Right to Data Portability: You may request your information in a machine-readable format.
• Right to Withdraw Consent: Any consent previously given may be withdrawn at any time.

To exercise these rights, contact our customer support team. For general questions, visit our FAQ page, where answers to various common topics are available.

7u777 reserves the right to change, amend, or update this Privacy Policy as needed. If any significant changes are made:

• The updated date on this page will be changed.
• Registered members may be notified by email or live chat.
• A notice may be displayed on the site.

Continuing to use the site after any changes will be considered as your acceptance of the updated policy. You are therefore advised to check this page regularly.

If you have any questions about this Privacy Policy, requests to correct information, or complaints, please contact us:

• Live Chat: Click the live chat button at the bottom right of the site — support is available 24/7 in Bangla and English.
• Email: [email protected]

Our team generally aims to respond promptly. To learn more about us, you can visit the About Us page.